Important Information

Response Time

Our support team reviews every complaint carefully and aims to respond within 24–72 business hours.

Privacy & Security

Your personal information and complaint details remain 100% confidential and are used only for complaint resolution.

Status Updates

You will receive updates regarding your complaint through Email, SMS, or WhatsApp (if provided).

Complaint Guidelines

• Provide accurate personal information.

• Describe the issue clearly with complete details.

• Attach supporting documents or images if available.

• False or misleading complaints may be rejected.

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